Press Releases and Newsletters

Postal Address:

P.0. Box 5418
310 W. 2nd St
Thibodaux LA, 70301

City Office Closure: Thanksgiving Holiday

Post Date	Updated At
Monday, Nov. 15th at 2:08 PM	Monday, Nov. 15th at 2:09 PM

Contact: Kevin Clement, Mayor
Phone: 446-7218
Email: kclement@ci.thibodaux.la.us

In observance of the Thanksgiving Holiday, City of Thibodaux offices will be closed on Thursday, November 25, 2021, and Friday, November 26, 2021. Normal office operating hours will resume on Monday, November 29, 2021. The Warren J. Harang Jr. Municipal Auditorium will also be closed to walkers on the aforementioned days. Garbage will not be collected on Thanksgiving Day and this missed route will be picked up on Monday, November 29, 2021.

The City of Thibodaux Selects Emergency Notification Provider: Hyper-Reach Chosen to Help Protect Lives and Property

Post Date	Updated At
Wednesday, Nov. 10th at 3:14 PM	Wednesday, Nov. 10th at 3:24 PM

Contact: Kyle Cressione, Emergency Preparedness and Special Projects
Phone: 446-7237
Email: eoc@ci.thibodaux.la.us

Telephone-based mass notifications systems are used by thousands of public safety agencies across the US to warn citizens about local emergencies, hazards, and other threats. Now the City of Thibodaux announces that they have selected Hyper-Reach to help bring this same life-saving capability to the area. Hyper-Reach is a state-of-the-art mass emergency notification system designed specifically for public safety.

The new emergency alert system will provide rapid notification of hazardous and urgent situations using a mix of telephone calls, text and email messages, and even TTY/TDD service for the hearing impaired. The system sends thousands of these messages to geographically targeted households in seconds, and can simultaneously deliver them to an even broader audience via social media, as well as sending broadcast messages to most current mobile telephones (made since 2011) in an affected area by providing access to FEMA’s Wireless Emergency Alert (WEA) system.

“Our job is to protect the citizens of the City of Thibodaux as effectively and cost-effectively as possible,” said Mayor Tommy Eschete. “We reviewed all the major vendors for emergency notification service, and Hyper-Reach gave us everything we needed at an unbelievable price. We’re really excited about this new capability.”

The City plans to use the service primarily for alerts about weather and environmental hazards, criminal activity, and missing persons. Landline phones are automatically enrolled for Community alerts, but Weather alerts to landline phones and Community and Weather alerts to VoIP phones, mobile phones, and email addresses are only included when people enroll. Residents and people who work in the City of Thibodaux are encouraged to enroll now (using a city address) either by calling or texting “Alert” to (985) 316-5414 or by going to the website http://hyper-reach.com/lathibodauxsignup.html.

Citizens can get emergency alerts via their Alexa-enabled smart speakers just by saying “Alexa, enable Hyper-Reach” and following the Alexa-provided instructions. With more than 50 million US households using Alexa devices, there are obviously hundreds of City residents with Alexa units.

Citizens can also download the Hyper-Reach Anywhere app on their smartphones. Hyper-Reach Anywhere is a free smartphone app that allows individual citizens to manage and monitor the alerts they receive, both for their home and office addresses and for other addresses they care about such as those of elderly relatives or friends.

“We’re honored to have been selected by the City of Thibodaux Louisiana to provide its emergency alerts,” said Sam Asher, President of Hyper-Reach. “It’s gratifying to be part of an effort to save lives and protect property and we take that responsibility very seriously.”

About Hyper-Reach

Hyper-Reach (www.hyper-reach.com) is a mass notification system with over 15 years of experience in emergency messaging. Hyper-Reach sends messages via automated telephone calls, text messaging (SMS), email, and social media, such as Twitter. Other uses of Hyper-Reach include Amber alerts, toxic chemical warnings, and armed shooter alerts. In addition to 911 centers, Hyper-Reach is used by law enforcement, educational institutions, and corporations.

City Offices to Close in Observance of Veterans Day

Post Date	Updated At
Friday, Nov. 05th at 8:15 AM	Friday, Nov. 05th at 8:16 AM

Contact: Kevin Clement, Mayor
Phone: 446-7218
Email: kclement@ci.thibodaux.la.us

In observance of Veterans Day, City of Thibodaux offices will close on Thursday, November 11, 2021. The Warren J. Harang Jr. Municipal Auditorium will also be closed to walkers on the aforementioned day. The trash collection schedule will not be interrupted. Normal operating hours will resume on Friday, November 12, 2021.