• Meetings
  • Employment Opportunities
  • Employee Page
  • City Directory
  • Search The City's Website
  • Departments
    • Administrative Services

      • City Council
      • Civil Service
      • Human Resources
      • Housing & Community Development
      • Emergency Preparedness
      • Finance Department
      • Grants Department
      • Office of The Mayor
      • Information Technology

      Community Development

      • Warren J. Harang Municipal Auditorium
      • Parks and Recreation
      • Maps

      Police

      • Thibodaux Police Department
      • Thibodaux City Court
      • Thibodaux City Marshal
      • Chief's Message
      • Citizen Complaints Form
      • Police Reports
      • Press Releases
      • Smart 911
      • Spay & Neuter Program
      • TPD Facebook

      Public Works

      • Department of Public Works
      • Board of Adjustments
      • Gas & Water
      • Historic Distric Board
      • Inspections & Permits
      • Planning and Zoning
      • North Sewer Plant
      • South Sewer Plant
      • Water Plant
  • Services
    • Online Services

      • Online Payments for Utilities
      • Online Bids
      • Tickets - Events HJMA
      • Street Light Outage
      • TPD Spay & Neuter Program
  • I want to...
    • Apply For

      • Ocupational Licenses
      • Building Permits
      • Electrical Permits
      • Mechanical Permits
      • Plumbing Permits
      • Special Event Permits

      Apply For (Cont.)

      • Recreational Programs
      • Employment Opportunities
      • Rental Facility/Picnic Tables
      • Event Room Rentals - WJHMA
      • RV Parking - WJHMA
      • Utility Services

      Obtain

      • Online Bids
      • Tickets - Events HJMA

      Pay

      • Online Payments for Utilities
      • Property Taxes
  • Links
  • Meetings
  • Employment Opportunities
  • Employee Page
  • City Directory
  • Finance Department
  • Accounting
  • Budget and Audit Reports
  • Tax & Licensing
  • Utility Billing
  • Utility Collections
contact us

Fax Line:
(985) 446-7242

Postal Address:

P.0. Box 5418
310 W. 2nd St
Thibodaux LA, 70301

Utility Billing


Name Title EMAIL PHONE #:
Angela Howard Utility Billing Assistant ahoward@ci.thibodaux.la.us 446-7222
Peggy Aucoin Utility Billing Manager utbillsupv@ci.thibodaux.la.us 446-7230

  • Home
  • Forms

Online Payments can be made 24 hours a day, 7 days a week. (Payments made after 4:00 p.m. will be processed and posted on the next business day.) Through a secured log-in process, city utility customers can access utility account by using a combination of e-mail address, utility account number, and last payment amount.

In addition to payments, customers can:

  • View Financial information including current amount due, last payment, and past due amounts.
  • Address information.
  • Historical transaction information.
  • Consumption history.
  • Deposit information.

Please Note:

There will be a transaction fee of $1.25 and a convenience fee of $2.25 for all online transactions.

The $1.25 transaction fee will appear as a separate charge on the customer's bank statement. The total of the customer's utility bill and $2.25 convenience fee will appear on the customer's bank statement as a charge from INCODE - Tyler Technologies.

The transaction will generate an e-mail confirmation to the customer.

To avoid interruption of services and a $10 Reconnect Fee per meter, please pay the gross amount owed on your bill by 4:00 PM CST on the due date indicated on the final notice.

To open or close a Utility Account or to make a payment by phone, please call: (985) 446-7204 .
For any issues with your Utility Bill, please call: (985) 446-7230.

No files to show!

contact us

  • Directions to City Buildings
  • Phone Directory

connect with us


© 2019 - 2023 The City of Thibodaux, LA, USA. All Rights Reserved.
Attributions/Credits