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contact us

Main Line:
(985) 446-7606

Fax Line:
(985) 493-8756

Postal Address:

P.0. Box 5418
310 W. 2nd St
Thibodaux LA, 70301

Press Releases and Newsletters


The City of Thibodaux Selects Emergency Notification Provider: Hyper-Reach Chosen to Help Protect Lives and Property

Post Date Updated At
 Wednesday, Nov. 10th at 3:14 PM  Wednesday, Nov. 10th at 3:24 PM
Contact: Kyle Cressione, Emergency Preparedness and Special Projects
Phone: 446-7237
Email: eoc@ci.thibodaux.la.us

Telephone-based mass notifications systems are used by thousands of public safety agencies across the US to warn citizens about local emergencies, hazards, and other threats.  Now the City of Thibodaux announces that they have selected Hyper-Reach to help bring this same life-saving capability to the area.  Hyper-Reach is a state-of-the-art mass emergency notification system designed specifically for public safety.

 

The new emergency alert system will provide rapid notification of hazardous and urgent situations using a mix of telephone calls, text and email messages, and even TTY/TDD service for the hearing impaired.  The system sends thousands of these messages to geographically targeted households in seconds, and can simultaneously deliver them to an even broader audience via social media, as well as sending broadcast messages to most current mobile telephones (made since 2011) in an affected area by providing access to FEMA’s Wireless Emergency Alert (WEA) system. 

 “Our job is to protect the citizens of the City of Thibodaux as effectively and cost-effectively as possible,” said Mayor Tommy Eschete.  “We reviewed all the major vendors for emergency notification service, and Hyper-Reach gave us everything we needed at an unbelievable price.  We’re really excited about this new capability.”

 

The City plans to use the service primarily for alerts about weather and environmental hazards, criminal activity, and missing persons.  Landline phones are automatically enrolled for Community alerts, but Weather alerts to landline phones and Community and Weather alerts to VoIP phones, mobile phones, and email addresses are only included when people enroll.    Residents and people who work in the City of Thibodaux are encouraged to enroll now (using a city address) either by calling or texting “Alert” to (985) 316-5414 or by going to the website http://hyper-reach.com/lathibodauxsignup.html.

 

Citizens can get emergency alerts via their Alexa-enabled smart speakers just by saying “Alexa, enable Hyper-Reach” and following the Alexa-provided instructions. With more than 50 million US households using Alexa devices, there are obviously hundreds of City residents with Alexa units.

 

Citizens can also download the Hyper-Reach Anywhere app on their smartphones.  Hyper-Reach Anywhere is a free smartphone app that allows individual citizens to manage and monitor the alerts they receive, both for their home and office addresses and for other addresses they care about such as those of elderly relatives or friends.

 

“We’re honored to have been selected by the City of Thibodaux Louisiana to provide its emergency alerts,” said Sam Asher, President of Hyper-Reach.  “It’s gratifying to be part of an effort to save lives and protect property and we take that responsibility very seriously.”

 

About Hyper-Reach

Hyper-Reach (www.hyper-reach.com) is a mass notification system with over 15 years of experience in emergency messaging.  Hyper-Reach sends messages via automated telephone calls, text messaging (SMS), email, and social media, such as Twitter.  Other uses of Hyper-Reach include Amber alerts, toxic chemical warnings, and armed shooter alerts.  In addition to 911 centers, Hyper-Reach is used by law enforcement, educational institutions, and corporations. 

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